Ginkgoware Support Information

Support Section

"i-detect" System Requirements

The program works with Windows 98, ME, 2000, XP and Vista and requires a screen resolution of 800 x 600 or higher. We recommend a processor speed of greater than 500 mhz.

"i-detect" and Vista

Date: 6/9/08

We have released a free upgrade that supports the Vista operating system. If you do install your 2.0-2.2 version on a Vista computer be aware there is a problem with record deletion on some systems. In some cases when you try to delete a record, multiple records may be deleted. We recommend installing the free upgrade before deleting any records.

Free email Tech Support for "i-detect"

Emails will be answered within one business day.

Email us at support@ginkgoware.com